APA Calls for Investigation into Unreasonable Risk of Injury Posed by Generative Artificial Intelligence Chatbots as Consumer Products
July 31, 2025
On July 30, 2025, APA submitted a formal request to the Consumer Product Safety Commission urging investigation into the unreasonable risk of injury posed by generative artificial intelligence chatbots as consumer products. The letter, signed by APA Chief Executive Officer Arthur C. Evans Jr., PhD, calls on the Commission to enact comprehensive safety standards, guardrails, and guidelines to protect consumers, particularly adolescents, from psychological harm.
The letter emphasizes three key areas that merit review to ensure these products do not pose an unreasonable risk of psychological harm:
- Misrepresentation of AI as Licensed Professionals
- Erosion of Trust and Privacy
- Inadequate Safety Guardrails and Warnings
The responsible development of AI technology is critical for public well-being. By ensuring these powerful consumer products are designed with safety and psychological science in mind, we can help realize their benefits while mitigating their risks. The APA is prepared to serve as a resource to the Commission, providing scientific expertise on the psychological impacts of these technologies.